REGIONAL MANAGER (CLEANING) (GAUTENG)
Hyde Park
Permanent
Full Time
Excellerate Services (Pty) Ltd
REGIONAL MANAGER (CLEANING) (GAUTENG)
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Introduction
Purpose of the Job:
The primary responsibility of the Regional Manager is to implement an effective operations model within the Cleaning division. The Regional Manager will report to the
Regional Director and serve as a member of the Senior Management Team.
Duties & Responsibilities
KEY RESPONSIBILITIES:
Enforce the Company’s Disciplinary ‘Code of Conduct’
Adopt an initiative geared towards Integrated Operational Excellence
Improve the Integrated operational systems, process and policies in support of the Organization’s mission, specifically, support better management reporting, information flow, Client relations and organizational planning
Maintaining Client Relationships
Responsible for the service delivery, Service Level Agreement attainment and the customer experience across the region
Responsible as functional leader for developing operations management, and service talent within Excellerate Services
Interact with the Senior Management/ Directorship to ensure the appropriate infrastructure requirements are specified and functioning in accordance with the Company policies and procedures
Interact with the K.A.M.’s on all reconciliation and items impacted by Operations. I.e.: Contract Adjustments/
New Quotations and Payment Conditions.
Be the central escalation point for operations service issues in the Region
Develop and manage operational budgets and cost projections
Support the Operational teams in gaining new clients including key meetings with prospective or new clientele
Lead initiatives to design or improve processes and performance
Drive best practice across the region
Lead operational meetings as required
Communicate effectively at all levels of the business
Ensure compliance with regulatory policies and procedures, policy terms and conditions and current relevant
legislation and regulations in accordance with the Cleaning Industry
Desired Experience & Qualification
MINIMUM REQUIREMENTS:
Solid Computer Proficiency
Matric Certified
Proven Track Record in Operations Management
Driver’s License Code 08 and own reliable vehicle
5 years of Senior Management experience
NQF 7 Tertiary Qualification
Short Courses related to Hygiene and Pest Control will be advantageous
Proven Track Record in Operations Management, in the Hygiene & Pest Control Division
Solid Risk Assessment and Site Survey experience
5 years of direct Management experience in the Pest Control/Hygiene Industry
5 years of Senior Management experience with strong integrated knowledge of the Business
Knowledge of the Pest Control/Hygiene Industry regulations including Operational and Client requirements
SHEQ knowledge will be advantageous
Knowledge of the Property Industry regulations including Operational and Client requirements
COMPETENCIES:
• Excellent People Management skills
• Proven negotiation and influencing skills
• Excellent verbal and written communication skills
• Demonstrated commitment to high ethical standards within a diverse workplace
• Strong commitment to service and quality standards as well as Client Satisfaction
• Demonstrated experience in coaching, motivating, developing and leading a professional Team
• Demonstrated leadership and vision in managing staff groups and major projects
• Flexible and collaborative work style including commitment to get required output and resoling operational problems timeously
Interested?
If you are not contacted as a short-listed Candidate within 2 weeks of the closing date, please consider your application as being unsuccessful. Please specify the position that you are applying for.
All the interested candidates must submit their CVs with all relevant qualifications attached.
To apply use the link below:
https://www.pnet.co.za/jobs–REGIONAL-MANAGER-CLEANING-GAUTENG-Hyde-Park-Excellerate-Services-Pty-Ltd–3817068-inline.html?rltr=4_4_25_seorl_m_0_0_0_0_0_0
